Terms and conditions

General Terms and Conditions

Definitions- Member: the organisation or (legal) person who uses the service of the Impact Hub and signs the Membership Agreement; - Impact Hub: Impact Hub Basel Association, Münchensteinerstrasse 274A 4053, Switzerland; - Agreement: the service Agreement between Impact Hub and the Member, including specified terms and conditions; - Working Space: Coworking Space at Münchensteinerstrasse 274a, 4053 Basel; - Service Specification: document describing the services provided by the Impact Hub and the respective rights and duties of the Member specified / defined in the table of the membership packages.

Applicability- These General Terms and Conditions are applicable to all agreements between the Impact Hub and the Member. These conditions also apply to third parties, which are invited into the Impact Hub by a Member and make use of the facilities and services provided by the Impact Hub. If one provision of all terms and conditions is null and void or is voided, the remaining provisions of the terms and conditions remain entirely effective.

Execution of the Agreement- Is by written acceptance (for example, through online acceptance) by the Member of a written offer by the Impact Hub. - Modification and/or adaptation of the Agreement binds parties only, if the parties have agreed to the modification and/or adaptation in writing. - By entering into the Agreement, all earlier agreements between the Impact Hub and the Member concerning similar services expire.

Service Specification- Prior to entering into the Agreement, the Impact Hub provides the Member with a detailed membership offering on their website. The detailed membership offering is considered an integral part of the Agreement. - All rates as mentioned in the detailed membership offering are including VAT. - The Impact Hub may modify the detailed membership offering at any time with one month’s notice to the Member.

Use of Impact Hub- the Working Space of the Impact Hub may only be used for work and work-related purposes. The Member shall be represented under its legal personal or company name unless the Impact Hub has agreed in writing to the Member using a different name. The Member’s personal or company name will be added to the Impact Hub network. - The address of the Impact Hub may be used as correspondence and business address for Members according to the Service Specification (additional fees apply). - The Member shall use the space properly and ensure for the proper care and treatment of the Working Space and the outfitting. The outfitting can be modified only with authorisation of the Impact Hub. - All keys (fobs) are the property of the Impact Hub. It is not permitted to duplicate these or provide keys (fobs) to third parties without prior written authorisation by the Impact Hub. - All keys (fobs) must be returned immediately upon termination of the Agreement. In case of loss or theft of keys (fobs), the Member must inform the Impact Hub immediately. The Member is liable for all expenses related to loss, theft or replacement of keys (fobs). – The Member, when last to leave, is accountable for leaving the working space orderly and closing and locking ALL the doors of the space, turning off the lights and make sure all electrical appliances are switched off. The Member must commit to the house rules of the Impact Hub, which are considered an integral part of the Agreement.

Member- The Member agrees to refrain from any activity which impedes the use of the Impact Hub by others, damages the Impact Hub or the building, causes annoyance, and/or results in the increase of insurance premiums. - The Member must use electricity and water carefully. For use of electronic appliances differently than standard office equipment, authorisation must be asked in advance. - The Member is responsible for insurance of its properties, employees and third parties invited into the Impact Hub.

Liability- The Member is liable for damage to the building and/or the Impact Hub’s properties, caused by Member, their employees and/or third parties invited by the Member into the Impact Hub. - For the damage suffered by the Member respect to above Agreement, the Impact Hub is liable only in case of gross negligence or intent in delivering the services in compliance with the Agreement. Impact Hub is not responsible for loss of income or profit, loss of data, documents and files, any claims from third parties, or consequential damage to the Member.

Time period and ending of the Agreement- The Agreement enters into force on the date indicated in the Agreement. - By default, the Agreement is entered into for an indefinite period of time. The membership can be up or downgraded on a month-by-month basis. All changes need to be announced in writing at least 15 days before the first day of the next month. - Both parties can terminate the Agreement in writing at the latest 15 days before the first day of the next month. Impact Hub can terminate the Agreement without prior notice, should: the Member not submit payment of their invoiced amounts within the set payment term (14 days); the Member not comply with one or more obligations specified in the Agreement; the Member quit the activities of their venture; the Member be declared bankrupt or enter into bankruptcy protection. - Upon termination or suspension of the Agreement, all outstanding invoices shall become immediately payable and the Member must fulfill all outstanding invoices in a single payment. - The Agreement is terminated automatically if the Impact Hub is, for any reason whatsoever, is no longer able to provide the services and accommodation in order to meet its service specification. In that case, the Impact Hub is not liable for loss or damages to the Member. - Upon termination of the Agreement, the Member is to leave the Impact Hub immediately, taking all possessions and property, leaving the space in its original state. If the Member leaves possessions behind, the Impact Hub is permitted to remove and destroy these possessions at the expense of the Member, in order to restore the original state of the space.

Payment- The basic rate for the services provided in the current month, as included in the Agreement and service specification, must be paid in advance. - Additional services are charged the following month. - Every invoice must be paid within 15 days from the invoice date, unless agreed otherwise. - Upon failure to pay within the stated payment term of 15 days, the Member shall receive a written notification of default and an automated administration-cost fine of 10 CHF will be added to the invoice upon each notification that is sent out after 15 days. Additionally, the Impact Hub is allowed to suspend its agreed services and commitments until full payment has been received.

Confidentiality- Parties agree to strict confidentiality pertaining to all personal, business, commercial, financial and other confidential information of the other party and other Members during the duration of the Agreement and afterwards. - This also applies to employees and possible third parties invited into the Impact Hub by the Member and on account of their activities must take knowledge of confidential information. - Regarding the Impact Hub Space (online network), the Member shall respect all intellectual property rights of the Impact Hub, its Members and third parties as well as Contract Terms and other Conditions, such as these are displayed or documented on the Internet or network of the Impact Hub in particular the rights in trademarks. - The Member agrees to refrain from copying, using or exploiting software owned by the Impact Hub or other material in any way, unless the Impact Hub has granted explicit authorisation to the Member.

Data Protection and Privacy- The Member agrees to the Privacy Policy as published on the Impact Hub website. The policy explains how personal data is collected and used. - The Impact Hub uses the information supplied by the Member (title, name, address, e-mail address, telephone number, bank account) in accordance with the provisions of the Swiss law. - The Member agrees that its personal data may be stored and processed, namely name / company, occupation, date of birth, business address and other addresses of the Member, telephone number, email address, bank details, credit card information, for the purpose of fulfilling the contract and supervision of the Member as well as for advertising purposes of the Impact Hub, for example, for the dispatch of offers, advertising brochures, and newsletters (in paper and electronic form). - The Member agrees that electronic mail is sent to them for purposes of community hosting and publicity.

Guarantee- The Impact Hub does not guarantee safety and security of the network (or the connection to the Internet). The Member must take their own security measures considered necessary. - The Impact Hub does not guarantee that its provided network services are consistent and / or uninterrupted at all times.

Applicable laws- Swiss law applies to the Agreement, its Terms and Conditions, and any communicated house rules.